Privacy Policy

1. Introduction

Anjaneya Gold Point ("we", "our", or "us") operates as a gold and silver buying business located at 1st Floor, Prince Infinity, Haridwar Road, Prince Chowk, Dehradun, Uttarakhand 248001. This Privacy Policy explains what personal information we collect when you visit our website or submit an enquiry, how we use it, and your rights in relation to it.

By using this website, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal data, please do not submit personal information through this site.

2. What Data We Collect

Information you provide directly via our contact or enquiry form:

• Full name
• Email address
• Phone number
• State and city
• Gold or silver asset purity (e.g. karat)
• Asset weight
• Any message or additional details you choose to include

Information we receive via WhatsApp (when you click "Send Quote via WhatsApp" on our Gold Valuation Calculator): the calculator pre-fills a message containing the weight, purity, rate, and estimated payout you entered. No additional personal data is extracted by us; this message is sent by you directly through WhatsApp's own platform.

Automatically collected technical data via Google Tag Manager and Google Analytics when you browse the site:

• Pages visited and time spent on each page
• Referring website or search query
• Browser type, operating system, and device type
• Approximate location derived from IP address (country/city level)
• Interaction events (e.g. button clicks, form submissions)

3. How We Use Your Data

• To respond to your enquiry and prepare a preliminary valuation estimate.
• To contact you about your enquiry via phone, email, or WhatsApp as indicated by the channel you used.
• To improve our website and understand how visitors find and use it, using aggregated and anonymised analytics data.
• Gold and asset details submitted through our contact form or WhatsApp are used solely to prepare an estimate for you. We do not sell, rent, or share this information with unrelated third parties.

4. Third-Party Services We Use

We use the following third-party services on this website. Each has its own privacy policy governing how they handle data they receive:

• Google Tag Manager and Google Analytics (Google LLC) — used to measure site usage and visitor behaviour. Google may receive your IP address and device data. See Google's Privacy Policy.
• Google Maps and Google Places API (Google LLC) — used to display our store location on an interactive map, and to show authentic Google Reviews (including reviewer names and profile images) sourced from Google's public review database. Visitors who interact with the map or its controls may have data transmitted to Google.
• WhatsApp / Meta Platforms — used for chat-based enquiries initiated by you via the "Send Quote via WhatsApp" button or other WhatsApp links on this site. When you click these links, you are transferred to WhatsApp's platform under WhatsApp's own Privacy Policy.

5. Data Retention

Personal data submitted via the contact form is retained only as long as necessary to respond to your enquiry or complete a related transaction. After that period, it is deleted or anonymised. If you request deletion earlier, we will comply unless we are required by law to retain certain records.

[Business owner note: please confirm the actual retention period you use in practice — e.g. "90 days after enquiry is closed" — and update this section accordingly before publishing. An advocate can advise on any statutory minimum-retention obligations for gold/silver dealers in Uttarakhand.]

6. Your Rights

You have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of personal data, subject to any legal retention obligations.

To exercise any of these rights, email us at anjaneyagoldpoint@gmail.com with your name and contact details. We will respond within a reasonable timeframe.

7. Cookies

This website uses cookies — small text files placed on your device — primarily for analytics via Google Tag Manager. For a full breakdown of the cookies in use, how to manage them, and our consent approach, please see our Cookie Policy.

8. Data Security

We take reasonable technical and organisational steps to protect personal data submitted through this site — including hosting on secure, encrypted infrastructure and restricting access to authorised personnel only. No transmission over the internet is completely secure; we cannot guarantee the absolute security of data in transit.

9. Children's Privacy

This website is not directed at, and is not intended for use by, persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data through this site, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us